Reviews
What our customers are saying
- A high quality product backed up with conscientious, good workmanship and a straightforward easy to dea to to deal with approach to customers . Highly recommended for stainless steel and glass balustrades. An all round good experience.JohnG-6505/29/2018Glass Balustrade for rear balcony. Apart from cracking one tile on the balcony which we had to replace, the job was carried out professionally and proficiently. We are delighted with the end result and would recommend Balustrade (South West) Ltd. to any-one.AlanW-3316/07/2018Brilliant installation We were recommended to use Steve and the team from Balustrade SW for a large 17m x 5 m glass wall with invisible support. They did a fabulous job, absolutely first class. When the weather improves you’ll be able to see photos on www.higherwiscombe.com (Check out The Winery) and on Facebook at @HigherWiscombe. Would not hesitate to recommend.AlistairH-453/04/2020
- Fantastic workmanship We love our glass balustrade it adds an elegance to our garden. A morning to put in the metal posts, and then 2 weeks later the glass was put in to complete which took a morning. Both guys were very polite, extremely tidy and l wouldn’t hesitate in recommending them. As September was a better month than August we used it to full advantage. With the new composite decking it looks fabulous.MaggieM-15010/15/2021Expect the best and you won’t be disappointed Steve was recommended to us after I had spent three months speaking with online suppliers for a 20m frameless glass balustrade, his price for supply and fit was a fraction cheaper than my best price, but from the outset his professionalism reassured me he was not going to cut corners. He measured up and gave me time scales, the invoice was clear and prompt. He returned to fit the tracking and take final measurements and then came shortly after and fitted the glass panes with a colleague. Both were courteous and left the area clean. Steve came back and straightened the panes up and did final fixings to a high standard. The result is a fabulous perimeter to a front terrace which we use every day (weather permitting). I would recommend Steve every time, a nice fella, top quality product and the best price I could get. A final plus point is he is local so any problems and I can get him back which is great peace of mind.A big thank you from meJim GledhillJimG-1486/29/2019An excellent balustrade. The “cherry on top” to complete our new patio ! We are very pleased with our new top quality balustrade. Steve was very easy to talk with and helpful with guidance on our options to fit the balustrade to our newly completed patio/ balcony. The work carried out by him and his colleague was excellent and the attention to detail very pleasing. A first class, bespoke result, clearly better than the diy options available to order from the internet and at a competitive price. Must also mention great admin support from Sue in the office. Many thanks.ChrisW-18293/03/2021
- Outstanding Balustrade!! What can I say ? We are more than satisfied with the service we received from Balustrade (South West Ltd). From the very first phone call they were on the ball. They quick to come out and quote, They were friendly, knowledgeable, and gave us the time we needed to discuss our needs. They stuck to the time frame they quoted and when they did come to install our railings, well we hardly knew they were there! The workmanship was exceptional they friendly neat and tidy. We had to wait a couple of weeks for the glass to be ordered which actually came earlier than expected and was installed while we were out. We are more than satisfied with what they have done for us. The railings and glass have given us the extra safety we needed, it looks absolutely stunning and has great kerb appeal ! I would have know hesitation in recommending Balustrade and feel 100 percent certain that you will be as delighted as we are with the end result.MikeW-58717/30/2019couldn`t be happier!! We have just had our balustrades fitted! the service and quality of materials were perfect! look no further and buy from steve!!simon wingfield7/09/2021
- Great service, great product. Thank you! Having contacted several suppliers to make a set of metal stairs for us and got nowhere, I was delighted to find SW Balustrade. Very friendly people, great service with efficient and fast production and delivery. They made it to the time when they said they would, and delivered and installed it when they said they would with friendly service. What more can you ask for? A quality product? Yes, that too. Really pleased with our great new set of metal stairs. Thank you guys!TessR-106/07/2019
- Happy customer! Excellent job, completed very quickly. Very pleased with the quality of service and product. Happy to recommend to others.ElizabethD-767/23/2018High marks for Courtney, Dave & Jordan from Balustrade SW. They just finished up on installing a beautiful double-glazed glass front and side to our balcony here in Torquay. No railings to block the views of the marina, harbour and bay, no uprights, as well. Lovely lads, friendly, respectful, clean and professional. When the job was completed, the swept up, removed any debris, even wiped down the glass surround. Highly recommend.Mrs Zelda9/02/2022
- Excellent quality and workmanship. They have helped me out with a number of projects now, I always found their workmanship and quality to be excellent and at a competitive price.AndrewL-3105/21/2018Glass /stainless steel balustrade for dormer room balcony. Balustrade ( South West ) Ltd did a really excellent job and gave us the balustrade/ balcony that we wanted. They listened to what we wanted, and explained clearly if something was not possible or there was an alternative.They turned up at each appointment as planned, and were no fuss. We are very satisfied with our new glass/stainless steel balustrade, and wouldn’t hesitate in recommending them to our friends.StephenJ-1966/12/2018Very pleased We are really happy with our new balustrade. Excellent service and communication. We would highly recommend.Hannah Follett2/02/2021
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