Reviews
What our customers are saying
- RobL-1045/25/2018High marks for Courtney, Dave & Jordan from Balustrade SW. They just finished up on installing a beautiful double-glazed glass front and side to our balcony here in Torquay. No railings to block the views of the marina, harbour and bay, no uprights, as well. Lovely lads, friendly, respectful, clean and professional. When the job was completed, the swept up, removed any debris, even wiped down the glass surround. Highly recommend.Mrs Zelda9/02/2022
- Excellent quality and workmanship. They have helped me out with a number of projects now, I always found their workmanship and quality to be excellent and at a competitive price.AndrewL-3105/21/2018Happy customers We were looking for a Juliette which minimal impact on the views we have. On advice of Balustrade SW we went for a pure glass, no frame option. This is perfect for our situation. There were a few unforeseen issues during fitting but these were were quickly sorted out. Good job.MikeG-42410/11/2018
- Outstanding Balustrade!! What can I say ? We are more than satisfied with the service we received from Balustrade (South West Ltd). From the very first phone call they were on the ball. They quick to come out and quote, They were friendly, knowledgeable, and gave us the time we needed to discuss our needs. They stuck to the time frame they quoted and when they did come to install our railings, well we hardly knew they were there! The workmanship was exceptional they friendly neat and tidy. We had to wait a couple of weeks for the glass to be ordered which actually came earlier than expected and was installed while we were out. We are more than satisfied with what they have done for us. The railings and glass have given us the extra safety we needed, it looks absolutely stunning and has great kerb appeal ! I would have know hesitation in recommending Balustrade and feel 100 percent certain that you will be as delighted as we are with the end result.MikeW-58717/30/2019
- Brilliant quality product, smart, professional and excellent service many thanks Steve and the team. Brilliant quality product. Excellent customer services both in person and by email or telephone. Very efficient. Tidy and swift installation. Great safety aspect which has enhanced our settings safety on the stairs. Many thanks Steve and the team.******** Exceeded our expectations and the time was quicker than anticipated. It has a professional look which blends nicely into our new environment. From Hazel and everyone at PippinsHazelH-6911/21/2019Prompt and great service, good communication, would highly recommend Very prompt on visiting the premises and providing a quote. Very professional and friendly approach. Completed in the time period discussed, to a high level. Very pleased with the work and would highly recommend this company.HelP2/22/2019
- Fantastic workmanship We love our glass balustrade it adds an elegance to our garden. A morning to put in the metal posts, and then 2 weeks later the glass was put in to complete which took a morning. Both guys were very polite, extremely tidy and l wouldn’t hesitate in recommending them. As September was a better month than August we used it to full advantage. With the new composite decking it looks fabulous.MaggieM-15010/15/2021
- An excellent balustrade. The “cherry on top” to complete our new patio ! We are very pleased with our new top quality balustrade. Steve was very easy to talk with and helpful with guidance on our options to fit the balustrade to our newly completed patio/ balcony. The work carried out by him and his colleague was excellent and the attention to detail very pleasing. A first class, bespoke result, clearly better than the diy options available to order from the internet and at a competitive price. Must also mention great admin support from Sue in the office. Many thanks.ChrisW-18293/03/2021GLASS BALUSTRADES FOR A WONDERFUL VIEW IN DEVON Our builder shopped around and found this company for a home in Devon.Amazing prices, service and attention to detail. I believe they do nationwide.Highly recommended – speak to Sue who solved any problems we had.Thank you!GaynorG-62/11/2019Great service, great product. Thank you! Having contacted several suppliers to make a set of metal stairs for us and got nowhere, I was delighted to find SW Balustrade. Very friendly people, great service with efficient and fast production and delivery. They made it to the time when they said they would, and delivered and installed it when they said they would with friendly service. What more can you ask for? A quality product? Yes, that too. Really pleased with our great new set of metal stairs. Thank you guys!TessR-106/07/2019
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